Car Rental FAQs |
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How can I pay for my rental?American Express, Mastercard, Visa and personal checks.
How is my rate guaranteed?Our rates are guaranteed in pounds. For most bookings, only a partial pre-payment is required.
How quickly can I confirm my reservation?We can confirm most reservations with as little as 20 minutes advance notice. For last minute reservations, please call us at 0800 169 6414.
Is there a fee for canceling or changing a reservation?There never is a fee to change or cancel car rental bookings. Reservations are fully refundable at any time. All changes and cancellations must be processed by Auto Europe and not through our overseas affiliates.
What do I need to pick-up my car?Reservation vouchers are required. Auto Europe's vouchers contain specific information about the car you have reserved, the rental rate, and other details. If you reserve by phone, vouchers are faxed to you immediately upon receipt of payment. If you reserve online, vouchers are emailed to you immediately upon receipt of payment. In either case, a copy is mailed the next business day. A rental agreement is completed at the rental counter at the time of pick-up. See our Sample Voucher for more information.
What if I find a better rate for a rental car?Auto Europe guarantees the best rates and service available. If you happen to find a lower rate with comparable service, location, terms, and surcharges, we'll beat it! To submit the lower rate to us, please complete our Guaranteed Best Rate form.
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